Confidentiality is important to us, it is what our company’s reputation and operations are based on.
Our confidentiality policy covers all and any documents, data and personal information we would have received from potential or existing clients as part of a simple query or with intention to have these translated or legalized.
All personal data are used exclusively for the purpose of the service entrusted to us and will not be disclosed to a third party without the client’s prior express and written consent.
With our confidentiality policy, our customers rest assured that all our personnel, full-time, part-time or freelance, who by virtue of their professional commitments have been granted access to any personal data concerning our clients, treat these in strictest confidentiality.
What is confidential information?
All and any information concerning our clients that we have received by e-mail or on paper, including and without limitation, clients’ personal details or any personal data concerning the individuals whose details are specified in the documents received for translation and/or legalization.
What happens to my personal data after translation?
All documents received by e-mail or on paper are stored for a legally prescribed period of time in compliance with the Canadian privacy laws, unless any such information lawfully comes into the public domain prior to the legally established deadline.
Any statistics that appear on our website or brochures are compiled anonymously and are used solely for the purposes of providing accurate information and improving performance and quality of service.
Our confidentiality policy is continuously updated in line with applicable statutory and legal requirements.